KBC projects are grouped into organizations. Each organization is assigned to a maintainer (either Keboola or Keboola Partner), who is also primarily responsible for L1 support unless agreed otherwise. KBC projects, organizations and maintainers are therefore organized into a hierarchy:

Screenshot - Project Hierarchy

Although projects, organizations and maintainers form a hierarchy, their users do not. Each unit has a completely independent set of users. That means organization users are not automatically users of the projects within organizations and – vice-versa – project users are not automatically users of the organization. This distinction is important, for example when sharing buckets.

Depending on your contract details and permissions, the Organizations feature may or may not be available to you.

Screenshot - Organizations

Note: If you do not see the Organizations section in your account settings, you are not a member of any organization.

To see the organization a project is assigned to, go to Users & Settings — the tab Settings.
To see all organizations you are a member of, go to Account Settings.

Screenshot - Project Settings

All organization members are full members and as such can add and remove other members. As mentioned above, being a member of a project in an organization does not make you automatically a member of the organization. That means each organization member has to be added or removed manually. The same goes for maintainers.

Screenshot - Organizations

Newly added organization members get an email confirmation, and if without a KBC account, they are invited to create one. Removed members receive an email notification.

Apart from adding and removing other members, each organization member is also allowed to do the following:

  • Leave the organization; there is no way back without someone else’s invitation.
  • Leave and re-enter all existing projects in the organization.
  • View and edit billing details.
  • Manage shared buckets.
  • Create new projects.
  • Allow Keboola Support to join your projects.

To create a new project, click the New Project button, enter the project’s name and select a project template. Project templates differ mainly in the project expiration time. Some may be subject to billing.

Screenshot - Organizations